Creating a Human-Centric Team Culture requires intention and with the right guidance from leadership anything is possible.
How many of your employees would be able to articulate the Mission, Purpose and Values of your company if asked?
The answer is probably less than you might think. Your company culture was likely created by your founders and senior leadership team in a moment of brilliance, around the board table during the early stages of your company's life. But then two things happen: 1) it doesn't get regularly nurtured or updated to reflect the ‘current' company and 2) the message gets lost as the company grows and there are more layers to get through. This results in the dilution of your company culture over time.
Fortunately, gone are the days of a top down, autocratic approach to culture creation. The future of work requires a decentralised, democratic approach. A culture that is created by your employees, for your employees - this is the foundation of creating a truly Human-Centric Team Culture.
Culture created by management, driven top-down
Culture is created from within, both top-down and bottom-up
In a Human-Centric Culture, senior leaders understand that their people are their competitive advantage and that these people all have unique skills, backgrounds and needs. Only by creating an environment that fulfills all of these human needs can they expect to get the most out of their people. Creating a Human-Centric Team Culture means putting your employees at the heart of everything you do. From onboarding to exit planning, every process, decision and business function should be led by the people.
When considering what a Human-Centric Team Culture could look like in your organisation, it's useful to keep in mind the following:
The real beauty of culture is that it is constantly evolving over time. Ignore it, and it's likely to head in a direction that you don't agree with, but nurture it and you can expect it to develop into something truly wonderful that helps each and every one of your team to thrive?
But where do you start? Fun office perks like free beer and a half day on a Friday are a thing of the past. Culture of the future is about creating a high trust environment where all employees feel safe, psychologically accepted and empowered.
The creation of this high trust environment starts with your Team Leaders. Human-Centric Team Culture requires a Human-Centric Leader. Why? Because 70% of the variance between average, good, and great team cultures can be found in the knowledge, skills, and talent of your team leaders.
Human-Centric Leaders are authentic and genuine, they always remain true to their values and they connect with their employees on an emotional level. Connection and Collaboration are the driving forces behind everything they do.
Helping your Team Leaders take those all important first steps and opening their minds to becoming a truly authentic leader of the future is a great place to start.
Below are some top tips to help your Team Leaders get the ball rolling:
For organisations like yours to win the war for talent and create happy, healthy, engaged teams, you need to put your people at the heart of everything you do. This starts by empowering your Team Leaders to lead with intention. They must lead in a truly authentic, empathetic way, constantly aligning the wants and needs of their team members with those of the wider organisation.
This isn't an easy process and will require commitment, resilience and some re-learning, but with the right tools and a leadership team that holds them to account, it is possible to create a truly human-centric organisation. And when you do, the results will be extraordinary!
The Culture Academy's Foundation Programme, The Fundamentals of Human-Centric Team Culture, is a 12-week, cohort based, interactive learning experience.
Your Team Leaders will join a community of like-minded professionals to explore, experiment and grow together into Human-Centric Culture Champions.
Learn why building a human-centric team culture from within is crucial for your organisation
The last 3 years has seen a transformational change in the way people work. However it is the evolution in why people work that is much more significant.
To be human-centric is to put your people at the heart of everything you do - always. It's putting the 'human' back into Human Resources
Your future workforce is living in a Social Revolution. They are motivated by quality of life and looking for a more human work experience.
Investing in your culture makes good business sense. It is much more than just a competitive advantage in the war for talent.
When it comes to the development of company culture, encouraging team leaders to build subcultures from within is the future.