Kaido's mission is to help as many people as possible with their health and wellbeing. We want everyone to be able to use our services and strive to ensure that our content meets accessibility standards.
We've created our website with the following aims:
Our “front-facing website” means everything at https://kaido.org that does not start with https://kadio.org/app. It is intended to explain how Kaido works, but is not needed to be accessed by employees of customers.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Our sample report (http://kaido.org/sample-report) is normally provided as a PDF, but we have provided an HTML version for easier viewing online. However, some charts and information in that report are not accessible, and the context of some content is not clear without visual cues. Making these accessible would prove to be a disproportionate burden.
This website was last tested on 4th December 2020. The test was carried out internally. We considered all pages on the website.
The next test is planned for July 2021.
Our "Kaido app" means everything at https://kaido.org/app. These are used by employees of our customers.
The Kaido app is fully compliant with the Web Content Accessibility Guidelines version 2.2 Level AA standard.
We conduct regular accessibility audits and maintain a detailed Voluntary Product Accessibility Template (VPAT) documenting our conformance with WCAG 2.2 Level A and Level AA success criteria. This documentation is available upon request for enterprise clients and procurement processes.
We provide an end-of-challenge summary report to a customer's primary wellbeing champion as a PDF. We can also provide a more accessible HTML version for easier viewing online. However, some charts and information in that report are not accessible, and the context of some content is not clear without visual cues. Making these accessible would prove to be a disproportionate burden. We can provide, if required for accessibility reasons, a written report with formatting and styling removed, that outlines the data.
Some videos that we link to, which are created by third-parties do not have subtitles. We cannot edit those videos.
The iOS and Android apps are replicas of the website. We do not currently have the resource to create seperate, fully accesible versions of the apps, so recommend visually-impared employees use our web-version rather than native apps.
The Kaido app was last tested in March 2025. The test was carried out internally using manual testing with VoiceOver screen reader and keyboard navigation across all major user flows.
We conduct annual accessibility reviews to ensure continued compliance with WCAG standards.
We welcome your feedback on this statement and on our accessibility. Please email us at [email protected] with any thoughts or questions.